How to book a hospital appointment

What costs the most time at a hospital visit is not knowing at the outset which department to go to. If your complaint touches more than one department, the internal medicine clinic is usually the right starting point; a referral onward is made the same day where it is needed.

The sections below gather the questions we are asked most often at admissions and in the clinics. This is general information; the approach that applies to your own situation becomes clear after an examination.

What to prepare before your visit

Your identity document, any referral or insurance details and a list of the medicines you take regularly all speed up admission. If you have had tests at another institution, bringing those reports can save repeating the same investigation.

You can book through the call centre, the appointment form on this site or the admissions desk. In departments that accept walk-in patients, waiting times vary with how busy the day is.

Points to keep in mind

• Booking a morning slot for tests that must be done on an empty stomach.
• Always telling the clinician about blood-thinning and diabetes medication.
• Mentioning any possibility of pregnancy before imaging.
• Keeping follow-up appointments even once the symptoms have passed.

Results and what follows

Laboratory and imaging results are sent to your clinician digitally, and most routine tests are reported the same day. If interpreting a result needs a separate appointment, you are told so at the first visit.

Whenever the treatment plan changes or a new test is required, the process is explained again. If anything is still unclear, do ask the clinic nurse or the patient liaison desk.